Default Servicing & Early Default Intervention

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Default Servicing & Early Default Intervention

Description

Content

Introduction
Disclaimer
Agenda
How to Use Handbook 4000.1
Learning Objectives
I. Default Servicing-General Overview
Default Servicing-General Overview
Key Terms
Key Terms (cont.)
Reporting to Consumer Reporting Agencies and the IRS
Late Charges
Late Charges (cont.)
Partial Payments for Mortgages in Default
Return of Partial Payments for Mortgages in Default
Imminent Default
Financial Hardship Documentation
II. Early Default Intervention-Collection Communication Timeline
Early Default Intervention-Collection Communication Timeline
Early Default Intervention
Collection Communication Timeline
III. Communication Methods and Contact Attempts
Communication Methods and Contact Attempts
Communication Methods
Contact Attempts
IV. Required Written Notices
Required Written Notices
Notice of Homeownership Counseling Availability
Delinquency notice Cover Letter
Delinquency Notice Cover Letter (cont.)
Check Your Knowledge
Answer
V. Property Inspections
Property Inspections
Occupancy Inspections
Occupancy Inspections (cont.)
Occupancy Inspections (cont.)
Vacant Property Inspections
Vacant Property Inspections (cont.)
Vacant Property Inspection (cont.)
Check Your Knowledge
Answer
VI. Borrower Interview
Borrower Interview
Interview
Interview (cont.)
Interview (cont.)
Check Your Knowledge
Answer
VII. Resources and Conclusions
Training Summary
Helpful Links
FHA Resource Center
Thank you for attending

Completion rules

All units must be completed
Leads to a certificate with a duration: Forever

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